Frequently Asked Questions

Everything you need to know about your TYMO beauty journey.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-15 business days.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.

Do TYMO hair tools come with a warranty?

Yes, all TYMO hair styling tools include a 1-year limited warranty that covers any manufacturing defects or hardware malfunctions.

Are your hair straighteners safe for damaged hair?

Our tools feature advanced ionic technology and adjustable heat settings ranging from 170°F to 450°F, allowing you to choose a lower temperature to protect delicate or damaged hair.

Do you offer international voltage compatibility?

Most TYMO styling tools are designed with dual voltage (100V-240V), making them perfect for worldwide travel. Please check the specific product description for confirmation.

How can I track my package?

Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.